To maximize revenue, hotel staff should actively guide guests to use the platform and book services.
1. Inform Guests About Available Services- Tell guests that they can book tours, activities, and services directly through the hotel
- Highlight convenience and trusted providers
- Mention that everything is organized for them
2. Encourage Guests to Use QR Codes- Show guests where QR codes are located (rooms, reception, common areas)
- Assist them in scanning if needed
- Remind them they can easily browse and book in seconds
3. Recommend Relevant Services- Suggest activities based on guest preferences (relaxation, adventure, family, etc.)
- Highlight popular or high-demand experiences
- Personal recommendations increase conversion
4. Assist With Booking When Needed- Help guests complete their booking if they have questions
- Provide reassurance and basic information
- Ensure a smooth and fast process
5. Promote Services Proactively- Mention services during check-in
- Remind guests during their stay
- Use natural moments in conversation
6. Focus on High-Demand Services- Promote services with higher booking rates
- Prioritize experiences with good reviews
- This increases overall conversion and revenue
ResultBy following these steps, hotels can significantly increase guest engagement and generate additional revenue from every stay.
The more actively your staff promotes the platform, the higher your hotel’s revenue will be.